Credit unions offer unique services to a unique member base - and they face unique challenges when rolling out multifactor authentication across all of their banking channels. Michel Nerrant of Crossmatch discusses how new biometric solutions can meet CU needs.
Before the Internet, customers who wanted to perform a bank transaction had only one option - a visit to their local branch for a face-to-face transaction. Now, in the "mobile age," customers expect that their bank provide secure and easy access to the full suite of banking services via their mobile device. The...
According to Javelin, in 2015 there were more than 1.5 million new account fraud victims who accounted for losses of $2.8 billion. This number increased by 40 percent in 2016. And with all the continued data breaches, there are no indications that this trend has slowed in 2017. The Equifax breach, which affected more...
There are many faces of fraud in the insurance market - using stolen identities to obtain a new policy - or just as troubling, an account takeover to make a false claim or change payee information to receive claim funds. And when fraud hits, it hurts everyone in the pool.
At the same time, the insurance industry...
For years now, security experts have been predicting 'the year mobile threats come of age.' Is it finally here? BioCatch's Uri Rivner discusses the recent surge in mobile threats - and what to do about them.
Contact centers increasingly are the key "soft" targets for fraudsters who impersonate legitimate customers to alter or obtain information. This information is then used to facilitate direct and cross-channel fraud, which can be very difficult to tie back to the call-center entry point. How do fraudsters conduct these...
Simple credentials, such as passwords, are a hacker's best friend, says Phillip Dunkelberger of Nok Nok Labs, a founding member of the FIDO Alliance. That's why the alliance is working to reduce reliance on passwords by enabling advanced authentication.
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