Fraud Summit - San Francisco 2014 - Mobile banking usage and acceptance is growing by 50%. How prepared are banks and technology vendors to mitigate these risks while meeting customer needs? Register for this session to learn first-hand from James Van Dyke of Javelin Strategy & Research:
How to use mobile security to get closer to your customers.
Banking institutions and other organizations must change the way they think about mobile, says James Van Dyke of Javelin Strategy & Research.
"Banks can play offense, to use mobile in a justifiable way to engage customers into their security," Van Dyke says in this session recorded at the 2014 San Francisco Fraud Summit. "They can actually use mobile to stop security threats in all channels" if they can get outside their standard box of thinking.
The problem for most companies is that their departments and expertise are siloed. Even among fraud and security teams, a number of silos can exist that hinder cross-channel information sharing that could greatly benefit fraud prevention, Van Dyke says.
During this session, Van Dyke also discusses:
Why banks and credit unions don't have a realistic perspective about how consumers perceive mobile financial services;
Steps the industry must take to create a real roadmap for future mobile payments use and adoption.
ISMG's Fraud Summits are one-day events focused exclusively on the top fraud trends impacting organizations and the mitigation strategies to overcome those challenges.
CEO and Founder, Futurion, and former CEO, Javelin Strategy & Research
Van Dyke, CEO of Futurion, is a research-based strategic technology consultant, helping leaders capture the future of identity, digital, payments and financial services for improved customer engagement. He volunteers on the Consumer Advisory Board of the Consumer Financial Protection Bureau (CFPB), and founded Javelin Strategy & Research. Van Dyke is a frequent presenter with audiences ranging from customer events or executive boards, the U.S. House of Representatives (Congress), and courtrooms as an expert witness. He has been widely cited in global media on topics related to fraud and personal security, including Bloomberg, Financial Times, Fox News, NPR, the New York Times, and Wired.